Delivery & Exchanges
If you have problems with sizing or defective goods, kindly contact us for an exchange. It would be ideal to try the uniforms in school before purchasing them.
Items must be exchanged within 30 days of receipt with the proof of purchase.
Items must be unworn, unwashed, or otherwise unused with original packaging.
Items can be exchanged at 65 Ubi Crescent, #05-01, Hola Centre, Singapore 408559. Please make an appointment with Diane (81010174) or Gabriel (81010184) before heading down to our showroom for exchange. Free exchanges will be delivered on the next free delivery date to XCL World Academy (Singapore) Campus. Alternatively, a $10 fee will be incurred for exchanges delivered to your home address.
You must provide your name, address, contact number and Order ID.
The Consultant will inform you of any price differences for the exchanged items and any relevant payments or refunds that have to be made at the time of the exchange.